PRIVACY POLICY

Last Modified: November 27, 2024

Introduction

Reflective Software, LLC (“Company” or “We”) respects your privacy, and we are committed to protecting it through our compliance with this policy, which describes the types of information we may collect from you or that you may provide when you use our Ranked Matching software-as-a-service website (the “Service”), as well as our practices for using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect through the Service. It also applies to information you provide via email, text or other communication with us or with any third party, including through any application or content that may link to or be accessible from or through the Service.

Please read this policy carefully. If you do not agree with our policies and practices, your choice is not to use the Service. By accessing or using the Service, you agree to this privacy policy. This policy may change from time to time. Your continued use of the Service after we make changes is deemed to be acceptance of those changes; so please check the policy periodically for updates.

Allowed Users

The Service is not intended for anyone under 18 years of age or outside of the United States. If you are under 18 or not a resident of the United States accessing the Service from the United States, do not use or provide any information on or through the Service.

If we learn we have collected or received personal information from a minor without verification of parental consent, we will delete that information unless prohibited by law from doing so. If you believe we might have any information from or about a person under 18, please contact us at the email address in the Contact Information section below. The Service is only for use by residents of the United States.

Categories of Information We Collect

We collect several types of information from and about users of the Service: (i) information by which you may personally identified, such as your name, address, email, and telephone number (“personal information”); (ii) information that does not identify you personally; and (iii) information about your internet connection, the equipment you use to access the Service and usage details.

How We Collect Information

We collect this information: (i) directly from you when you provide it to us; and (ii) automatically as you use the Service. Information collected automatically may include usage details, internet protocol (IP) addresses, and information collected through cookies, web beacons, and other tracking technologies.

Information You Provide to Us

The information we collect on or through the Service may include:

  • information that you provide by filling in forms on the Service, e.g., information provided at the time of registering to use the Service, subscribing to our service, posting material, or requesting further services;

  • Scholastic records, such as your transcript or other information about the classes you have taken and the grades you have received; and

  • records and copies of your correspondence (including email addresses), if you contact us.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with the Service, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • details of your visits to the Service, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Service; and

  • information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve the Service and to deliver a better and more personalized service, including by enabling us to:

  • estimate our audience size and usage patterns;

  • store information about your preferences; and

  • recognize you when you return to the Service.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of the Service. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to the Service. If you disable or refuse cookies, please note that some parts of the Service may then be inaccessible or not function properly.

  • Web Beacons. Pages of the Service may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • to present the Service and its contents to you;

  • to provide you with information, products, or services that you request from us;

  • to fulfill any other purpose for which you provide it;

  • to provide you with notices about your account and subscription, including expiration and renewal notices;

  • to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;

  • to notify you about changes to the Service or any products or services we offer or provide through it;

  • to allow you to participate in interactive features on the Service;

  • in any other way we may describe when you provide the information; and

  • for any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • to our subsidiaries and affiliates;

  • to contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;

  • to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Reflective Software, LLC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Reflective Software, LLC about the Service users is among the assets transferred;

  • to fulfill the purpose for which you provide it (for example, if you are a student applying for a practicum placement at an agency, we may provide relevant personal information that you have provided to us to the agency);

  • for any other purpose disclosed by us when you provide the information; and

  • with your consent.

We may also disclose your personal information:

  • to comply with any court order, law, or legal process, including to respond to any government or regulatory request;

  • to enforce or apply our Terms of Use and other agreements, including for billing and collection purposes; or

  • if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Reflective Software, LLC, our customers, or others.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Service and visiting your account profile page. You may also send us an email at the email in the Contact Information section below to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password or passkey for access to certain parts of the Service, you are responsible for keeping this password confidential. We ask you not to share your password or passkey with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Service. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Service.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Service home page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Service home page. The date the privacy policy was last revised is identified at the top of this page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting the Service and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: [email protected]